A reader asks: “What's the best way to find a regular technology coach? Like a personal trainer, but for a senior citizen needing regular one-to-one education/support. Not wanting to learn hardware or coding, but basic (very basic) stuff on Android phone, desktop computer, maybe laptop. I don't want to take classes.”
This is a great idea and a few enterprising individuals have offered these services, such as Help! I’m Not A Geek’s Janice Friesen, whom we profiled a few years ago in the American-Statesman. A search online for other tech helpers in the area didn’t yield a lot of results, unfortunately, but Janice Friesen may be able to point you to other folks in her field.
Apple used to offer one-to-one tutoring on its products for $99 a year, but retired the service a few years ago. Best Buy recently rolled out “Total Tech Support,” a $199-a-year offshoot of its Geek Squad service that offers in-person, phone and online support 24/7. It’s not exactly the same as a tutor, but it might help you out of a jam if you’re in need of immediate help on a regular basis.
If we’re missing some local tech gurus we should list in this post, please add a comment.
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