INTERNET SERVICE 

Spectrum launches high-speed, 1 gigabit internet service in Austin  

Posted December 20th, 2017

Broadband provider Charter Communications on Wednesday announced that it has launched high-speed 1 gigabit internet service in Austin through its suite of broadband services named Spectrum.

Priced at $104.99 for new customers, the service will provide 1 gigabit, or 1,000 megabits, per second of high-speed internet. At 1 gigabit, a user can download 25 songs in 1 second, a television show in 3 seconds and a high-definition movie in about 35 seconds.

"This is about the desire to provide a better product for our customers," Charter spokesman Brian Anderson said. "We're constantly looking to improve our infrastructure, and speed is everything these days for internet customers." 

Charter, one of Austin’s largest broadband providers, also said Wednesday that existing Spectrum customers in Austin will see their minimum internet speed double to 200 megabits per second at no additional cost. The speed upgrade will take time to fully roll out, Anderson said, while the 1 gigabit service is also available now as an upgrade to any Spectrum customer in the greater Austin area. Charter also said its 1 gigabit service will include an internet modem. 

Austin joins nine other U.S. cities where Charter is offering the 1 gigabit service, with San Antonio being the only other Texas city, though Anderson said the provider is planning to expand the service to more U.S. cities. The Stamford, Conn.-based company reportedly has more than 25 million customers throughout the country.  Anderson declined to disclose how many customers the company has in the Austin metro area. 

Other providers in Austin who are already offering high-speed 1 gigabit internet service include Google, with its Google Fiber service, along with AT&T U-Verse and Grande Communications. 

Charter has for years offered the 1 gigabit service to Austin-area businesses, but the company waited to offer the service to residential customers until it could provide it to all area consumers, Anderson said.

Google began installing its Fiber service years ago in Austin but has done so neighborhood by neighborhood, with the service now available or under construction in South Austin neighborhoods that stretch south to Onion Creek, west to Circle C and east to Dove Springs and Montopolis, and in East Austin as far north as Mueller and as far west as Airport Boulevard.

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